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Questions about a cart, an order or a delivery? Call, email or send us a message and a real person will get back to you.
Send us a message
Questions about a cart, an order or delivery? We reply within one business day.
Houston, TX 77005 Get directions
Questions we hear most
Can't find your answer? Call or email us and a real person will help.
How long does it take to get my cart?
In-stock carts leave us in 3 to 5 business days. Custom and made-to-order carts take about 3 to 6 weeks to build. Freight delivery usually takes another 3 to 10 business days, depending on where you are. We send tracking as soon as your cart ships.
How much does shipping cost?
Carts ship by freight to the contiguous United States (the lower 48 states). The cost depends on the cart and your address, and you'll see it at checkout before you pay. Business addresses with a loading dock usually cost less than homes. For several carts, ask us for a combined quote.
Can you put my logo or colors on a cart?
Yes. We can match your brand colors and add your logo, graphics, umbrella and menu board. Send us your artwork with a quote request and we'll show you what's possible and what it costs.
What if my cart arrives damaged?
Inspect the cart before you sign for it. If you see damage, write it on the delivery receipt, take photos, and contact us within 48 hours. We'll handle the freight claim and repair or replace what's damaged.
Can I return a cart?
Unused standard items can be returned within 30 days of delivery. A 15% restocking fee applies to carts that aren't damaged or defective, and you pay the return freight. Custom and personalized carts can't be returned. See our return policy for the details.
