Questions and answers

In-stock carts leave us in 3 to 5 business days. Custom and made-to-order carts take about 3 to 6 weeks to build. Freight delivery usually takes another 3 to 10 business days, depending on where you are. We send tracking as soon as your cart ships.

Carts ship by freight to the contiguous United States (the lower 48 states). The cost depends on the cart and your address, and you'll see it at checkout before you pay. Business addresses with a loading dock usually cost less than homes. For several carts, ask us for a combined quote.

Yes. We can match your brand colors and add your logo, graphics, umbrella and menu board. Send us your artwork with a quote request and we'll show you what's possible and what it costs.

Inspect the cart before you sign for it. If you see damage, write it on the delivery receipt, take photos, and contact us within 48 hours. We'll handle the freight claim and repair or replace what's damaged.

Unused standard items can be returned within 30 days of delivery. A 15% restocking fee applies to carts that aren't damaged or defective, and you pay the return freight. Custom and personalized carts can't be returned. See our return policy for the details.

Usually, yes. Most cities and counties require a vendor license and a health permit for mobile food sales, and rules differ from place to place. Call your local health department before you buy, and ask which equipment they require.

You can pay online at checkout with major credit and debit cards. For custom builds and larger orders, we send a written quote and a secure payment link. We never ask for payment by gift card, cryptocurrency or wire transfer to a personal account.

Yes. Restaurants, hotels, caterers, event companies and vendors buy from us. For several carts or resale, request a quote and tell us how many you need.

Yes. Carts are covered against defects in materials and workmanship for 1 year from delivery. See our warranty page for what's covered and how to make a claim.